Bibliograph

Talking on eggshells, soft skills for hard conversations, Sam Horn

Type

Label

Talking on eggshells, soft skills for hard conversations, Sam Horn

Language

eng

Bibliography note

Includes bibliographical references and index

Index

index present

Literary Form

non fiction

Main title

Talking on eggshells

Nature of contents

bibliography

Responsibility statement

Sam Horn

Sub title

soft skills for hard conversations

Summary

Want to know how to speak up instead of shut down, face challenges head-on instead of run the other way, and keep your cool even when others don't? Talking on Eggshells shows you how. This inspiring book shares everyday character-building situations and offers examples of what to say and not to say so you'll never be tongue-tied or tongue-twisted again. Sam Horn's relatable, real-life stories and energizing, instantly usable insights will help you think on your feet, reduce stress, and deal more proactively and diplomatically with bosses, coworkers, customers, friends, family members, partners, children, even that date who just ghosted you. You'll love this go-to guide for clearly communicating what you want and need to get the results you desire and deserve

Table Of Contents

Get comfortable with conflict -- Keep your cool in the heat of the moment -- Manage your expectations, emotions, and mindset -- What to do if someone doesn't care what's fair

Classification