Difficult conversations, how to discuss what matters most, Douglas Stone, Bruce Patton, Sheila Heen ; with a foreword by Roger Fisher - (pbk.)
Format
(pbk.)
Label
Difficult conversations, how to discuss what matters most, Douglas Stone, Bruce Patton, Sheila Heen ; with a foreword by Roger Fisher - (pbk.)
Note
"Updated with answers to the 10 most frequently asked questions about difficult conversations"--CoverFirst published in the U.S.A. by Viking Penguin, 1999This edition with a new preface and chapter
Edition
10th anniversary edition, Second edition.
Isbn
9780143118442
Physical Description
xxxiii, 315 pages, illustrations, 20 cm
System control number
(OCoLC)ocn671252867
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