Incoming Resources
- Rita and Ralph's rotten day, written by Carmen Agra Deedy ; illustrated by Pete Oswald
- A good apology, four steps to make things right, Molly Howes, PhD
- I'm sorry, Michael Ian Black ; illustrated by Debbie Ridpath Ohi
- How to apologize, David LaRochelle ; illustrated by Mike Wohnoutka
- Effective apology, mending fences, building bridges, and restoring trust, John Kador